Delivery tracking
Track My Order
Enter your order number and e-mail, or your tracking number. No sign-up needed.
Where is my parcel?
Have your tracking number? Use form 2 to follow your parcel live. No tracking number yet? Send us your order number and e-mail with form 1 and we reply with your tracking link.
Where do I find my tracking number?
Your tracking number is sent by e-mail as soon as your order ships (usually 1 to 2 business days after your order). Check your inbox and your spam folder for an e-mail from FlexMedy about your shipment.
Your tracking number is sent by e-mail as soon as your order ships (usually 1 to 2 business days after your order). Check your inbox and your spam folder for an e-mail from FlexMedy about your shipment.
1 Get your tracking link by e-mail
Send us your order number and e-mail — we reply with your tracking link within 24 h on business days.
2 Track with your tracking number
Copy the tracking number from your shipping e-mail and paste it here.
The steps of your delivery
Ordered
Preparing
Picked up
Shipped
Delivered
Can't find your number?
Our team is here to help
Monday to Friday · we reply within 24 hours on business days
Last updated: October 2026