Customer service
Contact Us
Our team is here to answer all your questions about our products, your order or anything else.
Feel free to contact us whenever you like.
We will be happy to help you.
We will be happy to help you.
Response timeWithin 24 hours on business days (Monday to Friday)
Information to include
So that our team can handle your request quickly, please include in your message:
NameE-mailOrder number
Just want to know where your parcel is? Use our Track my order page with your order number and e-mail, or your tracking number. No sign-up needed.
Send us a message
Customer centre
After-sales service
128 City Road, London EC1V 2NX, United Kingdom
Press enquiries
Media & partnerships
FlexMedy is a brand operated by M.W.A Corporation LTD — Company No. 14619789 — 128 City Road, London EC1V 2NX, United Kingdom.
Last updated: October 2026